Visitor's Guide

Visitor's Guide

A few tips for your trip to the Center

Where are my tickets?

All tickets will be distributed digitally via delivery methods mobile or print-at-home. To access mobile, log in to your account There will be no physical tickets distributed, and no physical will call available.

What precautions are you taking for COVID-19?

We will be requiring proof of COVID-19 vaccination for all visitors and staff. Visit our COVID-19 Updates page for the latest guidelines and protocol.

Should I dress up?

No dress code here! Come in your everyday street clothes, loungewear, or your Sunday best — whatever makes you most comfortable. Please note that the temperature in the Center runs cool to maintain comfort.

When should I arrive at the Center?

Due to COVID-19 regulations, we strongly encourage you to arrive at least 20 minutes before curtain, 30 minutes if you are purchasing tickets in person. Upon arrival, be prepared to provide verification of COVID-19 vaccination along with valid identification.

We have adjusted our operation hours, the Center will not be open outside of performances until further notice. The Box Office will open 2 hours before performances, and the Center lobby will open one hour before performances.


Late arrival accommodations are subject to availability at the discretion of the House Manger.

Is there a place to store my coat and bag?

There is no coat check at the Center. Upon request, we can accommodate the storage of personal items in an unlocked space near the theatre. Signature is not responsible for any lost or stolen personal items.

I use a wheelchair or other mobility device, ​IS THE CENTER ACCESSIBLE?

All areas of the Center are wheelchair accessible. If you feel you have unique needs or desire more information, please contact Ticket Services before your visit. We also recommend filling out our Access Needs Survey which will be sent by email after ticket purchase prior to your performance date. Visit our Accessibility page for more.

Have more questions?

Please contact our Ticket Services office by email or phone at 212-244-7529. Office hours are Tuesday - Sunday, 12:00pm - 5:00pm.

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