Memberships FAQ

Memberships FAQ

Frequently Asked Questions

Season Memberships

What is the pre-pay for tickets option?
How can I pre-pay for tickets?
What are the benefits of pre-paying?
Why has the Membership fee increased?
How do I book my Member tickets?
What are the Member ticket prices?
How long does the Membership last?
How do I get even more benefits?
What productions will be in the 22.23 Season?
Can I buy guest tickets?
Are Memberships or tickets refundable?

 





 

What is the pre-pay for tickets option?

Once you purchase a membership, you can choose to pre-pay for your tickets in advance. This is the only option that will guarantee $40 tickets for any performance in the regular run and will waive all ticket fees. You will need to choose your shows at the time of purchase. You will have access to early booking and early booking prices throughout the entire regular run. Pre-pay tickets are valid for any performance in the regular run (first six weeks). If the show extends, pre-pay booking or exchanges are subject to additional payment for the price difference in the extension run. 



 

How can I pre-pay for tickets?

Online:

  1. Complete purchase for a $65.00 membership.
  2. On the confirmation page, click the pre-pay tickets link. Choose the shows you would like to see. You must choose at least two shows.
  3. Pay $40.00 for each ticket purchased.
  4. Receive confirmation email for your purchase. 
  5. During the early booking during for each show, you will receive an email indicating the time for you to book your date and seats.  

Over the Phone:
 
  1. Call Ticket Services at 212) 244-7529. Please leave a detailed voicemail if we're not available. 
  2. Complete purchase for a $65.00 membership.
  3. Pay $40.00 for each ticket purchased.
  4. Receive confirmation email for your purchase. 
  5. During the early booking during for each show, you will receive an email indicating the time for you to book your date and seats. 
  6.  



 

what are the benefits of pre-paying?

  1. Guaranteed $40.00 tickets without fees booked during the regular run.
  2. Book your seats 3 weeks in advance of the public.  

 

Why has the membership fee increased?

When we launched the new Season Membership for the 21.22 Season, we launched at an introductory rate to consider the financial hardship many faced in 2020 due to the COVID-19 pandemic. Now as we head into our second season after reopening, expenses and cost of labor have increased. To sustain our theatre, we must respond to market changes and inflation. 

As we change our prices, know that we have also been working to improve the Season Membership benefits and invest in quality experience for our supportive community. Features such as pre-pay tickets allow you to enjoy savings on facility fees and lock in your Member rate for any performance in the regular run (even when prices increase after the third week).

 

How do I book my Member tickets?

Once your early booking begins, you will receive a booking email from us. Member tickets can be booked online or by phone with Ticket Services. To receive the $43.00 ticket price, you must book within the early 3 week booking period. 

  1. Log in to your account. Due to a change in our system, you may be prompted to reset your password.
  2. View Calendar and find your desired date.
  3. Choose your price: Signature Access or Pay It Forward (plus Signature Access donation).
  4. Complete your purchase.


If you encounter any issues while trying to book your seats, email ticketservices@signaturetheatre.org or call and leave a voicemail at (212) 244-7529.

 

 

What are the ticket prices for Members?

Members have access to purchase one subsidized ticket per show for regular performances, or one ticket at the guaranteed lowest tier price for extension performances. In order to purchase lowest price of $43.00 tickets, you must book within the 3 week early booking period.

 
 

How long will my membership last?

The 22.23 Membership now on sale will be valid through the end of the final production of the 22.23 Season.

 
 

How can I get even more benefits?

With add-on gifts starting at $100.00, Season Members may join the Friends of Signature program. Benefits include waived service and facility fees and, 20% discount at Signature Café and Bar. Click to browse our giving levels and make a donation

 



What productions will be in the 22.23 Season?

My Broken Language by Quiara Alegría Hudes
A Bright New Boise by Samuel D. Hunter
Letters From Max by Sarah Ruhl
Grass by Branden Jacobs-Jenkins

LaunchPad Productionby Writer TBA

 

Due to ongoing rescheduling in consideration of COVID-19, all dates are subject to change. If any productions are postponed or rescheduled to a different season, we will continue to offer you options to credit, donate or be refunded the value of your ticket(s).

Signature produces work exclusively by writers in our Signature Residency Program, so you can expect to see productions from our exciting roster of current writers in residence. Learn more about our current Signature Writers in Residency to see whose work you may see on our stages next.
 

*LaunchPad productions will not include early booking due to limited availability.




Can I buy guest tickets with a Season Membership?

Yes, Season Members can purchase one guest ticket per Membership, per production. Guest tickets are subject to ticketing fees. All ticket sales are subject to availability.



 

 

Have more questions?

Contact Ticket Services at ticketservices@signaturetheatre.org (strongly preferred) or by calling (212) 244–7529 and leaving your name, phone number and inquiry.

 

Learn more about Tickets & Policies →
Learn more about COVID-19 Health & Safety Procedures 


We are currently working remotely with a reduced staff due to COVID-19. We thank you for your patience as we work to answer all your questions. View Ticket Services office hours here.

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