Membership Handbook

Membership Handbook

22.23 Season Membership Handbook

Thank you for joining us for our 22.23 Season! We are so glad you've chosen to spend your time with us. If it has been two weeks since you purchased your Season Membership and you have not yet received any emails from us, please contact Ticket Services to ensure your email address and account are up to date. 

Get the most out of your Season Membership by taking advantage of all your benefits. At Signature, we take pride in offering you the best experience while you are at the Center, whether you're here to see a Signature production or looking for a quiet space for coffee and WiFi. 


If at any time you have any questions or concerns, check out our Membership FAQs, and if you haven’t found your answer, feel free to contact Ticket Services at (strongly preferred) or call (212) 244-7529 and leave a voicemail with your name, phone number, and inquiry. 

Season Member Tickets

On Sale Notifications & Reminders

We'll send you an email when your early access purchase period begins, three weeks before the general public on-sale. Closer to the season we will send you a calendar of your early booking periods so you never miss a date. All production and ticketing dates are tentative and are subject to change due to health and safety regulations for COVID-19. We will communicate any changes to schedule by email. 

How to Book Online

Members may purchase up to one Member ticket and one guest ticket per production.  

1. Sign in before selecting seats to ensure access to your benefits.
2. Find the production of your choice once the early access period begins and select Buy Tickets.
3. Select your preferred seat location. Remember, you are able to purchase one Member seat and one guest seat for each Membership you have purchased. All Member tickets are $40 for any performance during early booking. Thereafter, tickets are $40 during the first three weeks through Signature Access, and the Season Member rate $50 for the remainder of the run. Prepaid tickets are $40 (no fees) for any performance in the regular run. 
4. Proceed to checkout.
You should receive a confirmation email immediately followed by an email with your PDF tickets if you chose the print at home/mobile option. 

Tickets may also be purchased by phone or in person during Box Office open hours. 

Ticket Services

Customer Service  
Tue – Sun // 12PM – 5PM

In Person Box Office
Tue – Sun 2 hrs before a Signature Theatre performance
(does not include rentals)

The Pershing Square Signature Center
480 West 42nd Street
New York, NY 10036


Parking Discount Coupon to MPG Parking (475 West 41st Street)*

10% Off the Signature Café + Bar
Visit the Signature Café + Bar to grab coffee, lunch, a pre-show dinner, an intermission drink, or post-show cocktail.

10% Off the Signature Bookstore Loved the play? Buy the script before or after the show! We sell a variety of scripts, books, unique gifts and other merchandise inspired by our playwrights and productions. During Signature performance weeks, the Signature Bookstore is open Tuesday, Thursday, and Friday, 6:00 PM - 11:00 PM and Wednesday, Saturday, and Sunday, 12:00 PM - 11:00 PM. 

*All benefits and discounts are subject to change per third-party vendor or at the discretion of management. Benefits and discounts valid through June 30, 2023.



SigSpace and Virtual Events

Season Members will receive up to one week early access to select upcoming SigSpace events! We will send you notifications whenever early access is available. Learn more about SigSpace, what events we have planned ahead, and tune into our archive of virtual programming. 


  • Performances with pre-show Spotlight Series events and post-show talkbacks are among our most popular. Admission to these events is free, but we recommend purchasing your seats early to secure a spot.
  • Save your payment information for a speedy checkout for the rest of the season. Your payment will never be used without your authorization.


Ticketing Policies

Member Ticket Exchanges and Refunds

Members may exchange their tickets up to 48 hours in advance of a performance at no additional charge. Exchanges can be requested for future performances of any currently running show. Requests within 48 hours of the ticketed performance are subject to a $5.00 per-ticket exchange fee. All exchanges are subject to availability and difference in ticket price during extensions.

If within 24 hours of your selected performance you discover you cannot attend and you do not intend to use our Past Date Policy listed below, please consider introducing a friend or family member to Signature by giving them your tickets. You can simply forward your ticket to them via email. Please contact Ticket Services with any questions. If this is not possible, you may arrange to donate the tickets back to Signature, for which you will receive an acknowledgement of your contribution for tax purposes. Please note that unused tickets may not be carried over to future shows or seasons. Donations must be processed prior to the performance date and time on the ticket.


If you missed your performance or are unable to use your ticket to your performance and do not contact us to exchange in advance, you are entitled to use our Past Date Policy to view a future performance on a wait-list basis at no extra charge. To see a show with our Past Date Policy, contact Ticket Services for performance availability. You must call the day of the performance you would like to attend, or the day before if you would like to attend a matinee. Successful Past Dating is not guaranteed and is always subject to availability. 

Tickets that are not exchanged prior to the performance may not be carried over to future performances, shows or seasons and will not be reissued as credit.

Ticket Order Fees

Standard per-ticket service fee is waived for Member ticket purchases. A per-ticket facility fee still applies, which goes toward the cost of maintaining our home at The Pershing Square Signature Center. All standard fees apply for guest ticket purchases. Prepay for your tickets, or become a Friend of Signature, to have all fees waived!


We are invested in making sure you have access to what you need to enjoy your experience at Signature. Read more about our accessibility offerings, and if you don’t find what you need to purchase your ticket and enjoy your performance, please reach out to Ticket Services and we’d be more than happy to see what we can do to get you what you need.

We invite you to take a virtual tour of our venue before arriving. 


Now At The Center