Frequently Asked Questions about the Signature Membership

Why is Signature Theatre offering memberships instead of subscriptions?

We’ve taken the time to rethink and examine what people will need during and after the pandemic, and two important points emerged: access and flexibility.

By transitioning from a subscription, a fixed theatergoing model, to a membership with more flexibility, we hope this will give more options to a wider array of theatergoers. The membership provides more freedom of choice while offering virtually the same valued benefits to Signature supporters. We hope this new model will provide more flexibility to our loyal subscribers while providing a new option for others to enjoy.

For our former subscribers who’d like an experience more akin to a subscription, our Friend program is a fantastic way to enjoy even better benefits while helping to support and sustain Signature.

 

What are the differences in benefits between a membership and a subscription?

Nearly all the benefits offered with subscriptions will be available with membership, which includes early booking, free exchanges, and discounts at the Center. Review your benefits chart and handbook (coming soon) to learn about all the perks available for you to enjoy.

 

How long will my membership last?

The 2021/22 Membership now on sale will be valid through the end of the final production of the 21/22 season.

 

What productions will be in the 2021/22 season?

We plan to announce dates to the 2021/22 season in early 2021.

Due to ongoing rescheduling in consideration of COVID-19, all dates are subject to change. If any productions are postponed or rescheduled to a different season, we will continue to offer you options to credit, donate or be refunded the value of your ticket(s).

Signature produces work exclusively by writers in our Signature Residency Program, so you can expect to see productions from our exciting roster of current writers in residence. Learn more about our current Signature Writers in Residency to see whose work you may see on our stages next.

 

How can I take advantage of even more benefits?

When you make a gift to support Signature starting at $100, you can become a member of our Friend or Patron programs and access the best benefits we have to offer. Discover more about how to become a Friend or Patron.

 

How can I use my credits from postponed productions in 2020?

You may redeem your credits from the postponed Twilight: Los Angeles, 1992 or Confederates for tickets to the rescheduled productions during the regular run and pay no additional difference in price. Tickets for the rescheduled 2020 productions are not valid for extension performances and are subject to availability.

Credits can alternatively be redeemed toward the cost of memberships or individual tickets to any other show. You may email Ticket Services at ticketservices@signaturetheatre.org to verify the amount of your credit and use your credits towards a membership.

Unused credits can be donated to Signature Theatre upon request to support our mission of celebrating playwrights and providing them an artistic home. The deadline to request a refund for credits is June 23, 2022. Unredeemed credits will be converted to donations at the conclusion of the 2021/22 season.

 

If I or a member of my household contract COVID-19, are memberships or tickets refundable?

Due to COVID-19 we have relaxed our refund policies for the 2021/22 season. We know there continues to be uncertainty around the spread of COVID-19 and how that impacts your life and schedule. If you feel sick or are exhibiting symptoms of COVID-19, please stay home and do not come to the theatre.

Learn more about Tickets & Policies →
Learn more about COVID-19 Health & Safety Procedures 

 

How can I join?

At the moment Memberships can only be purchased by contacting Ticket Services at ticketservices@signaturetheatre.org.

We are currently working remotely with a reduced staff due to COVID-19. Our temporary Ticket Services hours are from Monday–Thursday 12–5PM. We thank you for your patience as we work to answer all your questions.

Have more questions?

Contact Ticket Services at ticketservices@signaturetheatre.org (strongly preferred) or by calling (212) 244–7529 and leaving your name, phone number and inquiry.



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